Absolute Vape Delivery Information
Standard delivery orders are usually shipped within 48 hours although we aim to ship the same day if you order before 1pm. After particularly busy weekends and bank holidays some orders may take a little longer to dispatch. Please email us if your order is urgent. Express Delivery orders placed before 2pm will be dispatched the same day. Express Delivery and Courier Delivery orders placed after 2pm will be dispatched the next working day.
We currently ship orders Monday to Friday. Orders placed after 2pm Monday to Friday will not be dispatched until the following business day. Please try to bear this in mind when ordering before weekends or bank holidays.
IMPORTANT: If your order hasn’t arrived, you must notify us within 14 days from the date of your order for us to consider it missing. (UK ONLY)
Shipping Terms
- When using Royal Mail (2nd Class post) service, we will not consider your order missing or late for 10 post days. If you require a guaranteed delivery date, we recommend one of the tracked services available during checkout.
- Orders placed after 2PM on Friday and through the weekend (including Bank Holidays) will be dispatched the next working day.
- At certain times of year when the postal system is busier, orders may take a little longer to arrive and we ask that you wait an additional 3 post days (Mon-Fri), before contacting us.
- If you require urgent delivery, please use the express Delivery option when placing your order.
- Items sent by a tracked service such as APC express Delivery will require a signature on receipt. It is your responsibility to ensure that someone is available to sign for your order.
- If your order hasn’t arrived, you must notify us within 14 days from the date of your order for us to consider it missing. (UK ONLY)
- All UK orders over £35 will qualify for free Courier Delivery service. FREE shipping is for UK orders only.
